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Pamela Waldrop Shaw

Returns & Refunds Policy

We want you to feel confident in your purchase of The Design Book!

If you are not completely satisfied, we gladly accept returns within 30 days of delivery, provided your planner is:

  • Unused and unwritten in
  • In its original, unopened shrink-wrap
  • In new, undamaged, resalable condition

Once your return is received and inspected, we will issue a refund for the product purchase price and applicable refundable sales tax to your original payment method.

Original shipping charges are nonrefundable, and customers are responsible for return shipping costs.

To request a return, please contact us through our website within 30 days of delivery, including your name and order number. We will provide return instructions.

If your planner arrives damaged or defective, or you receive an incorrect item, please contact us promptly so we can make it right.

Thank you for choosing The Design Book. We’re honored to be part of your journey toward intentional living!

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